At Tim O’Brien Homes, nothing is more important to us than your satisfaction. When you receive the keys to your new home, it is just the beginning. Whether you have questions about features of your home or need to request service, our Customer Care Team is committed to you.

Prior to submitting your request, we suggest you review your My New Home Manual to assist in determining if the item is covered by our Limited Warranty, a separate manufacturer’s warranty, or if it is your maintenance responsibility.